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Help

Support

Orders, play, and straight answers — then email if you need us.

Company

Falcon Trading Cards LLC is based in Austin, Texas. Read the origin story — then shop, play, and follow what comes next under this mark.

FAQ

Common questions

Lean answers. Edge cases go to a real inbox — not a ticket maze.

How does shipping work?
We're a small two-person shop — we pack orders ourselves, usually within 2–5 business days. Shipping options and rates are calculated in Shopify Checkoutwhen you place an order. You'll get tracking once the package ships. Full details: Shipping & Returns. Questions about a specific order? Email support@falcontradingcards.com.
What about returns and exchanges?
Unopened, unused items in original condition can usually be returned — email us within 30 daysof delivery with your order number. Damaged or incorrect items: contact us with photos and we'll make it right. See the full Shipping & Returnspolicy for who pays return shipping and what's eligible.
Where can I play digitally (Tabletop Simulator)?
The official Swamp Monsters module is free on the Steam Workshop. Open the Tabletop Simulator module. Local events are listed on Events.
Where are the rules and how-to-play guides?
Start on this hub at How to Play (short primer + videos). The full rulebook and deep primers live on swampmonsterstcg.com. For what the game is, see What is Swamp Monsters?.
How do I contact Falcon?
Email support@falcontradingcards.comfor orders, products, hub feedback, or partnership questions. We're Falcon Trading Cards LLC, based in Austin, Texas.

Contact

Need a hand?

For order issues, hub feedback, or partnership questions, email support@falcontradingcards.com.