Falcon Trading Cards LLC ("Falcon," "we," "us") operates falcontradingcards.com, our headless shop, and related pages for Swamp Monsters TCG and other Falcon games. This policy explains what we collect and why. It is written for a U.S. direct-to-consumer ecommerce and newsletter publisher — not personalized legal advice.
Who we are
Falcon Trading Cards LLC is based in Austin, Texas. Questions about privacy: support@falcontradingcards.com.
Information we collect
Depending on how you use the site, we may collect:
- Contact details — email address (and name if you provide it) when you join our list, contact us, or check out.
- Order information — shipping address, billing details, and order contents. Payment card data is handled by Shopify and its payment processors; we do not store full card numbers on our servers.
- Messages — whatever you send us by email or form.
- Technical data — IP address, browser type, device info, and pages viewed, typically via hosting and analytics tools.
How we use information
We use it to:
- Fulfill orders and provide customer support
- Send transactional emails (order confirmations, shipping updates)
- Send marketing email if you subscribe (updates, drops, subscriber offers such as FALCON10)
- Improve the site, shop, and content
- Meet legal, tax, and fraud-prevention obligations
Shopping and payments
Product sales run through Shopify. When you check out, Shopify (and its payment partners) process your payment and may collect information under their own privacy policies. Falcon sells the products; Shopify handles checkout and payment processing. See also our Terms of Service and Shipping & Returns.
Email and marketing
Newsletter signups currently post to our Shopify customer / contact form (tagged for the Falcon hub list). We may use or switch to other email service providers (for example Mailchimp, Klaviyo, or similar) to manage the list. You can unsubscribe via the link in marketing emails or by writing support@falcontradingcards.com. Transactional order email is separate from marketing opt-out.
Cookies and analytics
We use cookies and similar technologies needed for the site and shop to work (for example session and cart behavior via Shopify). We also use Vercel Analytics for aggregated traffic and performance insights. Analytics are used to understand site usage, not to sell personal profiles. Your browser settings may limit some cookies; blocking them can affect checkout or account features.
Service providers and sharing
We share information with vendors who help us run the business — including Shopify (storefront and payments), email and hosting providers (such as Vercel), and carriers when we ship. We do not sell your personal information. We may disclose information if required by law or to protect rights, safety, or the integrity of our services.
Retention
We keep order and customer records as long as needed for fulfillment, accounting, dispute handling, and legal requirements. Marketing-list data is kept until you unsubscribe or we delete inactive contacts.
Your choices
Depending on where you live, you may have rights to access, correct, or delete certain personal information, or to opt out of marketing. To make a request, email support@falcontradingcards.com. We will respond as required by applicable U.S. state privacy laws.
Children
Our site and shop are aimed at a general audience and are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, contact us and we will delete it.
International visitors
We are a U.S. business. If you visit from outside the United States, your information may be processed in the U.S. and other countries where our providers operate.
Changes
We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after an update means you accept the revised policy.
Contact
Falcon Trading Cards LLC
Austin, Texas
support@falcontradingcards.com
Related: Terms of Service · Shipping & Returns · Support